Our Commitment to Privacy

We value your business and, most importantly, your loyalty. Your privacy is important to us.  This Privacy Statement demonstrates our commitment to assuring a strong and meaningful relationship with our customers, and addresses questions about the type of personal information we collect, the third parties with whom we might share such information, and how you can review or change the personal information you provide to us.

This Privacy Statement applies to Urban Elvis and its affiliates only, and only to information provided to or collected by Urban Elvis and its affiliates (collectively “Urban Elvis”) whether online through urbanelvis.com or from third parties to whom you have provided information. We are not responsible for the privacy practices of any third parties, including but not limited to any unaffiliated web sites that you may have used to access the Urban Elvis web site. We are not responsible for any actions or policies of third parties. You should check the applicable privacy policies of third party sites.  We reserve the right to change this Privacy Statement at any time. When changes are made, the effective date will be updated to reflect the most recent date that the Privacy Statement has changed.


In order to deliver an exceptional retail experience, to provide you with information about products, and to manage our business, we collect and maintain personal information about you. We collect personal information about you from many sources, including but not limited to, cookies, pixel tags, information you voluntarily provide, Urrban Elvis logins, online contact forms, and through your transactions with us. We also collect personal information about you from your internet web browser.

"Cookies" are small files that are stored on your computer and may be used to store your personal information. For example, we use "cookies" to (i) customize content specific to your interests, (ii) enable us to prevent us from duplicating advertisements to you and (iii) store your password so you do not have to re-enter it each time you use the Urban Elvis web site.

A "pixel tag" is a clear (transparent) image placed on a web page to collect information about the page view. We use pixel tags to aggregate web traffic information, such as the number of unique visitors, the top paths through the site, entry pages and exit pages. We do not use pixel tags to collect any personal information such as your name, age, phone number, address or email address from visitors and we do not maintain a database of individual browsing profiles.

The personal information we collect about you through these sources may include, but is not limited to name, physical and email addresses, telephone and fax numbers, credit card and debit card information, banking information, date of birth, gender, lifestyle information, leisure activities, names and ages of children or family members, and other information either desirable to provide quality products to our customers or necessary to fulfill special requests.

We use the personal information we collect to better understand customer needs, enhance relationships, and make appropriate offers. When you use a credit card to purchase goods or services, we may share your information with the credit card company and other companies involved in the authorization process. Use of shared information is subject to third parties' policies.

We rely on service providers to help us offer products, including but not limited communicating news and delivering promotional materials via email and direct mail, processing credit card transactions, and administering surveys.


We wish to provide you the ability to define and modify your mailing preferences, including the ability to unsubscribe, or “opt out,” from receiving marketing or promotional communications.  If you would like to update your information, modify your communication preferences, or to stop receiving marketing communications from Urban Elvis in the future, you can email us at contactus@urbanelvis.com.  We will process your request as quickly as possible, but you may continue to receive additional promotional communications until your request is fully processed.  Please allow up to 10 business days to process your opt-out request.


Urban Elvis does not wish to receive personally identifiable information directly from minors; however, we cannot always determine the age of persons who access and use the Urban Elvis web site. If a minor (as defined by applicable law) provides us with his/her data without parental or guardian consent, we encourage the parent or guardian to contact us to have this information removed and to unsubscribe the minor from future Urban Elvis marketing communications.